OKAY TASKS is a platform that connects customers with housekeeping and cleaning service providers. All cleaning sessions listed on the OKAY TASKS platform are performed by verified vendors, either individuals or cleaning companies, ensuring quality and reliability.

OKAY TASKS is a mobile app that connects customers with cleaning service vendors. Through OKAY TASKS, customers can easily find, book, and pay for top-quality cleaning services at transparent prices, hassle-free. Meanwhile, cleaning service vendors can use our platform to optimise their workforce and expand their businesses.

You can sign up for an OKAY TASKS account via our app, available on Google Play, the App Store, and App Gallery.

We value your privacy. All personal information shared with OKAY TASKS is securely managed and protected in accordance with the Personal Data Protection Act 2010 (PDPA 2010) and its regulations. For more information, please refer to our Terms of Use and Privacy Policy.

You can manage your account and all relevant details by logging into the OKAY TASKS mobile app and navigating to the Profile Tab.

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Your booking is confirmed once you complete the payment for your chosen cleaning service. You will receive a confirmation email notification once the payment process is completed.

Yes, use the OKAY TASKS “Book Now” function to match with a trained cleaner nearby as soon as possible.

Yes, you can use the “Book Later” function to arrange scheduled cleaning services, specifying the date and time for your cleaning sessions in the OKAY TASKS mobile app.

You can top up OK Points by navigating to the Profile Tab in the OKAY TASKS mobile app. Click the top-up button, enter the amount you wish to add, and make the payment using either a credit/debit card, e-wallet, or online banking.

OKAY TASKS will provide a refund in the form of e-wallet (OKAY TASKS Points) if a booked cleaning session is canceled by the customer before the start of the session.

If you are unsatisfied with our cleaning services, email us at contact@okaytasks.com within seven (7) days of the service with proof of purchase and supplementary evidence. OKAY TASKS admin will investigate and notify you once the investigation is completed.

General cleaning service

No, to avoid cross-contamination and accommodate personal preferences, OKAY TASKS cleaning crews do not bring their own supplies. Please provide the following: ladder, vacuum cleaner, broom, mop, duster, brushes, cloths, and pails.

Please refer to our coverage area. We will expand coverage as more individuals and cleaning companies join our platform as service providers.

Currently, our platform assigns cleaners randomly, so we cannot guarantee the same cleaner for future bookings. However, for regular bookings, we may be able to arrange the same cleaner.

Our cleaning crews are professionally trained and vetted to deliver the best service. If you encounter any issues, email us at contact@okaytasks.com within seven (7) days with proof of purchase and supplementary evidence. OKAY TASKS will investigate and notify you upon completion.

We accept three payment methods: credit/debit card, ewallet, and OK Points.

Your invoice/receipt and booking details are accessible in your account under the Activity Tab. For a customized invoice, email us at contact@okaytasks.com.

Yes, we strongly encourage you to be present during the cleaning session to avoid any undesirable circumstances.

Please keep your pets on a leash or in a secure place while our cleaning crews are at your home.

Yes, OKAY TASKS cleaning services are available 365 days a year.

Individuals or companies can register with OKAY TASKS as a vendor in OKAY TASKS mobile app. Once registered, you can list your services and reach more customers. For more information, refer to the Join Us Now tab in the OKAY TASKS mobile app or contact us at +6016-286 7838.

OKAY TASKS aims to help individuals and vendors expand and grow their cleaning businesses. By using our app, you can reach more customers within a 10km radius of your service area. For more information, refer to the Join Us Now tab in the OKAY TASKS mobile app or contact us at +6016-286 7838.

Individual and cleaning companies required to get verified by OKAY TASKS admin by submit required documents in OKAY TASKS mobile app. Individual cleaners are required to have at least 30 OK Points to accept a job, while cleaning companies need at least 50 OK Points. Please ensure that your OKAY TASKS Points in the wallet are sufficient to cover the 20% platform fee to accept a job.